About
- Client Name: BigHaat
- Location: Bangalore, India
- Industry: Agritech
- Tools used: Scrut Automation
- Compliance: ISO 27001
Background
BigHaat is a leading agritech platform in India, empowering farmers with access to agricultural products, resources, and information. With over 3.5 million monthly active users, BigHaat has established itself as a trusted name in the industry. To further enhance trust among its customers and stakeholders, BigHaat sought to achieve compliance with recognized industry standards, ensuring the security and transparency of their operations.
However, the organization faced challenges in determining the most suitable certifications and implementing the required processes. To navigate this complexity, BigHaat partnered with CyberImmune for expert guidance and support in achieving compliance.
BigHaat’s objective was to align with industry best practices, secure customer data, and strengthen stakeholder trust while maintaining seamless business operations.
Challenges
1. Lack of Knowledge
As a technology-driven company, BigHaat understood the importance of compliance but lacked the internal expertise to identify the right certifications or implement the necessary steps effectively.
2. Limited Resources
With a lean team focused on core business operations, dedicating resources to compliance processes seemed overwhelming. This limited bandwidth created bottlenecks in their ability to research, prepare, and execute compliance requirements.
3.No Set Tools or Processes
BigHaat had no existing tools or structured processes in place for managing audits or achieving compliance. This added complexity to their journey and created uncertainty about where to begin and how to navigate the process.
How CyberImmune Helped
Understanding Needs and Requirements
CyberImmune began by engaging with BigHaat’s leadership and operations teams to understand their specific goals, pain points, and regulatory landscape. Post deciding ISO 27001 certification will be implemented, our experts ensured that BigHaat’s requirements were not only met but exceeded, considering their industry’s unique needs.
Establishing a Clear Roadmap
To eliminate ambiguity, we developed a detailed roadmap outlining every step in the compliance journey. This roadmap included timelines, milestones, and responsibilities, providing BigHaat with clarity and direction. It also ensured that the process would be executed efficiently, saving time and resources.
Curating Required Documents
Documentation is often a major hurdle in the compliance process, and BigHaat was no exception. CyberImmune took the lead in curating, organizing, and preparing all the necessary documentation required for the audit. This included policy frameworks, data protection procedures, and internal process guidelines, all tailored to meet compliance standards.
Advising During the Audit
CyberImmune provided hands-on support during BigHaat’s audit process. Our team guided them through every stage of the audit, ensuring that their practices aligned with the requirements of the chosen certifications. With CyberImmune’s expert advice, BigHaat was able to address auditor queries effectively and showcase their readiness
By leveraging Scrut Automation, a cutting-edge compliance platform, much of the process was automated, reducing manual effort and streamlining compliance management. This tool provided real-time monitoring, centralized documentation, and actionable insights, making the entire process seamless for BigHaat.
